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The original item was published from 10/5/2020 11:24:58 AM to 10/5/2020 11:27:58 AM.

News Flash

Administration

Posted on: October 5, 2020

[ARCHIVED] Cable and Internet Services

FOR IMMEDIATE RELEASE

Cable and Internet Services

September 22, 2020

We know that access to cable and internet services has never been more important.  Your Montville Township Committee has been working tirelessly to keep our residents and business owners connected, informed, and entertained during this challenging time.

In the event you are having issues or difficulties with respect to cable or internet service, Optimum (Altice) has created four channels to report the issue. Contacting Optimum via any of these channels will result in a trouble ticket being created that will direct a repair team to assess and address the issue:

Message Optimum at optimum.net/chat 

If you continue to experience service issues after using the above channels to mitigate your problem, then, as directed, you can contact our Altice USA area representatives, Marilyn Davis at Marilyn.Davis16@AlticeUSA.com, and Shirley Michael at smichael@cablenj.org


 

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