By law, Optimum/Altice must provide the Board of Public Utilities (BPU) with their records of customer service calls and statistics. Montville Township has requested the specific information, as opposed to just statistics, and Optimum/Altice has refused to provide same. We want to ensure Optimum/Altice is accurately retaining and reporting such information and the only way to confirm same is to ask our residents to participate in the short survey below. Thank you for your participation.